These Terms of Service ("Terms") govern your use of Lapas ("Platform", "we", "our", "us"), available at lapas.tech and its subdomains (including dashboard.lapas.tech, booking.lapas.tech, card.lapas.tech).
By using the Platform, you agree to these Terms.
1. Service description
Lapas is a software platform that provides tools for businesses to:
- create public business pages
- manage services
- accept and manage bookings
We act solely as a technology provider. We do not provide the underlying services offered by businesses listed on the Platform.
The Platform is intended solely for use in the course of a trade, business, craft, or profession. It is not directed at consumers, and business accounts are not created for personal, family, or household purposes.
2. Users
There are two types of users:
2.1 Business users
Businesses use the Platform to manage their services and bookings.
2.2 Customers
Customers use the Platform to book services from businesses.
3. Business responsibility
Businesses are solely responsible for:
- accuracy of their information
- services they provide
- pricing and availability
- communication with customers
- cancellation policies and enforcement
We do not guarantee the quality, safety, legality, or outcome of services offered by businesses.
4. Bookings
When a customer makes a booking:
- the booking is created directly between the customer and the business
- the Platform only facilitates the booking process
We are not a party to the agreement between the customer and the business.
5. Cancellations
- Customers may cancel bookings according to the rules set by the business
- Businesses define their own cancellation deadlines and conditions
The Platform is not responsible for:
- cancellations
- no-shows
- missed appointments
6. Payments
6.1 Customer payments
The Platform does not process payments between customers and businesses. All payments for booked services are handled directly between the customer and the business.
6.2 Platform subscription
The Platform is available in two plans:
Free plan — permanent access at no cost, with limits on the number of services and the number of bookings that can be created per calendar month.
Pro plan — €20 per month, with higher limits.
On both plans, booking notification emails to the business are available when enabled in your profile settings.
Current plan limits and features are shown in the admin dashboard. We may adjust them; material changes are communicated in accordance with section 6.7.
6.3 Subscribing, billing, and cancellation
How to subscribe. You can upgrade to Pro yourself in the admin dashboard (Profile → Subscription → "Upgrade to Pro"). You will be redirected to a secure checkout page hosted by Stripe.
Payment processor. Payments for the Pro plan are processed by Stripe (Stripe Payments Europe, Limited and Stripe Technology Europe, Limited, Ireland). We do not receive, process, or store your payment card details. By subscribing you also accept Stripe's own terms, available at stripe.com/legal.
Automatic renewal. The Pro subscription is billed monthly and renews automatically until cancelled. Each renewal is charged to the payment method on file at the start of the new billing period.
Taxes. We are not registered for VAT in Lithuania. The price stated is the final amount payable and no VAT is added. If we become subject to VAT obligations in the future, prices may be adjusted in accordance with section 6.7.
Invoices. Invoices are available in the Stripe billing portal ("Manage billing" in your profile). There you can also update your payment method, add a billing address, and add a Tax ID that will appear on your invoices.
Cancellation. You can cancel at any time, either in the admin dashboard (Profile → Subscription → "Downgrade to Free") or through the Stripe billing portal. Cancellation takes effect at the end of the current paid period; Pro access remains available until then. No further payments are taken after cancellation.
6.4 Failed payments and moving to the Free plan
If a payment fails, Stripe will attempt to collect it again. If the subscription is not paid:
- your account may be moved to the Free plan, or
- your account may be suspended until the plan status is resolved
While an account is suspended, access to the admin dashboard is paused and your public booking page stops accepting new bookings. You can restore access at any time by continuing on the Free plan from the suspended-account page.
When you move from Pro to the Free plan, nothing is deleted. Your existing services and bookings remain available, including on your public pages. Free plan limits apply to creating new items only:
- you cannot add a new service beyond the Free plan limit
- you cannot create more bookings once the monthly Free plan limit is reached; the limit resets at the start of the next calendar month
6.5 Discounts and promotional pricing
We may offer discounts or promotional pricing to individual businesses from time to time. The conditions of any such offer are communicated to you directly. Any discount that applies to your subscription is shown at checkout and on each invoice.
If we have granted you a free Pro period, upgrading to a paid subscription will not charge you immediately — your first payment is taken when that granted period ends.
6.6 Refunds
Unless otherwise required by law, all payments are non-refundable.
This includes the remaining part of a paid period when you cancel early, downgrade, or delete your account.
Because the Platform is provided for business use only (see section 1), statutory consumer rights of withdrawal do not apply to these Terms.
6.7 Pricing changes
We may change our pricing. Any change takes effect from your next billing period and will be communicated at least 30 days in advance, within the Platform or by email.
If you do not accept a new price, you may cancel before it takes effect and continue on the Free plan.
7. Account usage
Users must:
- provide accurate and up-to-date information
- not use the Platform for illegal or unauthorized purposes
- not attempt to disrupt or abuse the Platform
We may suspend or terminate accounts that violate these Terms.
8. Availability
The Platform is provided "as is" and "as available".
We do not guarantee:
- uninterrupted availability
- error-free operation
- that the Platform will meet specific expectations or results
9. Limitation of liability
To the maximum extent permitted by law:
- we are not liable for indirect or consequential damages
- we are not liable for loss of profits, data, or business opportunities
- we are not responsible for actions of businesses or customers
- we are not responsible for disputes between users
10. Termination
We may suspend or terminate access if:
- these Terms are violated
- the Platform is abused
Users may stop using the Platform at any time.
10.1 Deleting your account
You can start account deletion in the admin dashboard. Deletion must be confirmed by email.
After confirmation:
- any active Pro subscription is scheduled to end at the end of the current paid period, and no further payments are taken
- your account is frozen for 14 days, during which you can sign in and restore it
- after 14 days, your account, business profile, services, bookings, and uploaded files are permanently deleted
The remaining part of a paid period is not refunded. Certain billing and accounting records are retained after deletion where required by law — see our Privacy Policy.
11. Governing law
These Terms are governed by the laws of Lithuania.
12. Contact
Lapas is operated by:
Maksim Možeiko (individual activity) Individual activity certificate No. 1457771 Zarasai, Lithuania
For questions regarding these Terms: support@lapas.tech